Privacy Policy

**Last Updated: May 14, 2026**

Welcome to RedShark Local SEO (“RedShark,” “we,” “our,” or “us”). RedShark Local SEO is a DBA of Infosystrade Inc. We are committed to protecting your privacy and processing your personal information transparently and responsibly.

This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your data. It applies to information collected through our website (redsharkseo.com), our services, and any other interactions you have with us.

If you have questions about this Policy or our practices, please reach out using the contact details at the end of this document.

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## 1. Information We Collect

### Information You Provide Directly

When you contact us, request services, or interact with our website, we may collect:

– **Contact information**: name, business name, email address, phone number, mailing address
– **Business information**: company name, industry, service area, website URL, social media profiles
– **Payment information**: billing address, payment method details (processed securely through third-party payment processors — we do not store full credit card numbers on our servers)
– **Communications**: messages you send us through forms, email, phone, SMS, or chat
– **Project information**: business data and content you share with us in the course of providing services, including but not limited to website content, Google Business Profile access, advertising account access, and analytics data

### Information Collected Automatically

When you visit our website, we automatically collect certain information including:

– IP address and approximate geographic location
– Browser type and version
– Device type and operating system
– Pages visited, time spent on pages, click activity, and referring URLs
– Date and time of your visit
– Search terms used to find our site

### Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to:

– Recognize returning visitors
– Remember your preferences
– Analyze website traffic and usage patterns
– Improve site performance and user experience
– Support marketing efforts and measure their effectiveness

You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website.

### Third-Party Analytics and Advertising

We use third-party analytics services (such as Google Analytics) and advertising platforms (such as Google Ads, Meta Ads) which may collect information about your interactions with our site. These services have their own privacy policies governing how they handle data.

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## 2. How We Use Your Information

We use the information we collect to:

– Provide, maintain, and improve our marketing and SEO services
– Process transactions, issue invoices, and send transaction-related communications
– Respond to inquiries, provide customer support, and communicate about your account
– Send service updates, reports, and recommendations relevant to your account
– Send marketing communications about our services (you can opt out at any time)
– Conduct analytics and market research to improve our services
– Detect, prevent, and address security issues, fraud, or abuse
– Comply with legal obligations and enforce our terms

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## 3. How We Share Your Information

We do not sell your personal information to third parties.

We share information only in the following limited circumstances:

– **Service providers**: We work with trusted third parties who help us operate our business, including payment processors, hosting providers, email service providers, analytics platforms, and SMS messaging services. These providers access your information only as necessary to perform their services and are contractually obligated to protect it.
– **Legal requirements**: We may disclose information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
– **Business transfers**: If RedShark SEO or Infosystrade Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
– **With your consent**: We may share information with third parties when you direct us to do so or give us explicit permission.

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## 4. SMS Messaging Terms

By providing your phone number and opting in through our website, forms, or other communications, you consent to receive informational and transactional SMS messages from RedShark Local SEO (DBA of Infosystrade Inc.). These messages may include:

– Project updates and milestones
– Appointment confirmations and reminders
– SEO report notifications
– Service-related alerts

**Important SMS terms:**

– We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes
– SMS opt-in data is shared only with technical service providers as necessary to deliver messages to you
– Message frequency varies based on your account activity
– Message and data rates may apply, depending on your mobile carrier and plan
– You can opt out at any time by replying **STOP** to any message
– For help, reply **HELP** or contact us using the information below

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## 5. Data Retention

We retain personal information only as long as necessary to:

– Provide our services to you
– Comply with legal, accounting, or reporting obligations
– Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

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## 6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted access to personal information, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

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## 7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

– **Access**: Request a copy of the personal information we hold about you
– **Correction**: Request that we correct inaccurate or incomplete information
– **Deletion**: Request that we delete your personal information (subject to legal exceptions)
– **Opt-out of marketing**: Unsubscribe from marketing emails using the link in any email, or contact us directly
– **Opt-out of SMS**: Reply STOP to any SMS message
– **Cookie controls**: Manage cookies through your browser settings

### California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us using the information at the end of this Policy.

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## 8. Children’s Privacy

Our services are designed for business owners and we do not direct our website or marketing to children. We do not knowingly collect personal information from anyone under 13 years of age.

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## 9. International Users

RedShark SEO operates from the United States. If you access our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

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## 10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

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## 11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, notify you by email or through our website. Continued use of our services after changes are posted constitutes acceptance of the updated Policy.

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## 12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

**RedShark Local SEO** (DBA of Infosystrade Inc.)

**Phone**: (773) 232-1746

We aim to respond to all privacy-related requests within a reasonable timeframe.